Settings and integrations
Set your clinic hours, doctors' hours and services, connect calendars, and set up your own profile.
Guides
Hours and availability
guideSet clinic hoursSet your clinic's weekly opening hours and holidays, which agents tell patients and which limit every doctor's bookable time.guideSet clinician availabilitySet each doctor's weekly hours and time off, so agents and the desk can book them only when they're in.guideUnderstand available slotsSee how Keel works out which times the agents can offer for a doctor, and check each part on screen.Services and the rate card
guideMake a service bookableAdd a service to your rate card and approve it, so your Front Office agents can offer and book it.guideCreate or edit a serviceChange a service's name, description, price, category or length, and know which changes need your approval again.guideChoose which clinicians provide a serviceSay which doctors perform each service, so your Front Office agents only offer it with them.guideReview and approve the agent's service descriptionCheck what the AI understood about a service, fix its wording if needed, and approve it so agents can offer it.guideMaintain the rate cardKeep your rate card current, find services your agents can't offer yet, and clear what's waiting for you.guideRetire a serviceSwitch off a service you no longer offer so nobody can book it, and switch it back on later if you need to.Calendars and integrations
guideConnect a supported calendarConnect a doctor's Google Calendar, so their busy time is kept free in Keel and their bookings appear in Google.guideUnderstand busy-time import and appointment pushSee what Keel reads from a doctor's Google Calendar, what it adds to it, and when each happens.